Please give at least 24 hours notice when rebooking or cancelling your session with us, and 48 hours for Extension or Color Correction sessions. . We understand that extraordinary things do happen and we will do our best to be as understanding as possible to any situations that may result in cancellation.
Late arrivals of 15 minutes or more may be subject to have one or more of their services canceled or rescheduled all together. You will also be charged our standard cancellation fees for all canceled services.
If less than 24 hours notice is given, a cancellation fee of 50% of the service will be assessed before rebooking. A new session will not be scheduled until a cancellation policy form is signed and a credit card is put on file for future sessions.
No show with no call, text or email communication, will not be scheduled a new session until a cancellation policy form is signed and a credit card is put on file for future sessions. Future no shows will be charged at 100% of the scheduled session.